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Old 09-20-2015, 12:25 PM   #2657
vdr1981
Graue Stahlwölfe
 
Join Date: May 2010
Location: Србија
Posts: 4,285
Downloads: 493
Uploads: 13


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When reporting a problem/bug/CTD, please make sure to provide answers to following questions:

- Operating System, System spec ?
- Confirm that the game is patched to official v1.2.0 version.
- What is your version of the game ? (DVD, Uplay download, Steam)
- Confirm that you have checked for solution in provided install instructions, FAQ and tips?
- Specify mods you're using and state your mod order (do not type it manually, use "Export activated mods list to" JSGME function).
- If you use any unsupported mods, remove them, reinstall your game according to install instruction/start new campaign and make sure that the issue still persist.
- Make sure to provide as much details as possible when describing the situation when problem/bug/CTD can be observed. What should we do in order to reproduce this issue?
- Upload several screenshots and gamesaves where problem can be observed.

Any report with less details or report like "HELP MY GAME CTD RANDOMLY ALL THE TIME !!!" is not helpful at all and it will only cause confusion.
Be thorough in your bug reports so we can diagnose, fix or discard the issue with less time consuming efforts, otherwise we wont see much use of it and I wont bother to answer...

Last edited by vdr1981; 05-05-2017 at 09:46 AM.
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