there is a word called Dienstleistung - but no German ever heard of that.
Well, I tried to "communicate" with a privatized "service provider" for our town. I tried to explain the word to the people I talked with.... Like talking with eunuchs about condoms.
And tried to remind them, that they should do a little more than just leeching on the taxpayer's money, providing worse service for more money than t was when it was in the responsibility of the city...
Those morons are responsible for the trash service here - now I am afraid that I will be chased by orange grabage trucks the next time I'll be on the street