I understand. But the thing is, any and all computer brands have their issues. HP, Dell, Apple, Sony, Toshiba, Gateway, Lenova, etc. There are always some customers who experience problems and sucky support, and they will be rightfully upset and let the world know. That doesn't mean the brand fails, and with
Dell rhyming with
Hell, lol, means a lot of people will key into that right away.
Oh oh!! The doorbell just rang, gotta go!